Shipping & Returns

At Marina Stavrakaki Art, we strive to provide a seamless shopping experience for our customers. This includes ensuring that our shipping and returns process is efficient and hassle-free. Read on to learn more about our shipping and returns policies.

Shipping

We offer worldwide shipping to bring our art to customers around the globe. Our shipping rates are calculated based on the weight and destination of the package. During the checkout process, you will be able to view the shipping options available to you and choose the one that best suits your needs. We offer free worldwide shipping to all original art orders! We also offer free shipping in the Netherlands as a limited time offer.

Once your order has been placed, our team will carefully package your items to ensure they arrive in perfect condition. We work with trusted shipping partners to deliver your order safely and on time.

Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. These fees are determined by the customs authorities in your country and are not included in the total price at checkout.

Returns

We understand that sometimes a product may not meet your expectations or arrive damaged. In such cases, we offer a hassle-free return process.

If you wish to return an item, please contact us within 30 days of receiving your order. You can reach us at artbymarinast@gmail.com and provide your order details. Our customer service team will guide you through the return process and provide you with a return shipping label, if applicable.

To be eligible for a return, the item must be in its original condition, unused, and in its original packaging. Please ensure that all tags and labels are intact. Returns that do not meet these criteria may not be accepted.

Once we receive your returned item, our team will inspect it to ensure that it meets the return requirements. If the return is approved, we will initiate a refund to your original payment method within 10 business days. Please note that it may take additional time for the refund to be reflected in your account, depending on your bank or credit card company's processing time.

Please note that certain items, such as perishable goods, custom products, and personal care goods, are not eligible for return. Additionally, sale items and gift cards are non-refundable.

If you have any further questions or concerns about our shipping and returns policies, please don't hesitate to contact us at artbymarinast@gmail.com. We are here to assist you and ensure your satisfaction with our products and services.